People-Centred Implementation (PCI ®) is an internationally recognised change management methodology developed by ChangeFirst.
PCI® is built around 6 Critical Success Factors that need to be addressed at both an organisational and local level to deliver effective change.
In Australia, the practitioner certification programs are delivered by Change Synergy. Check out their website for upcoming course dates.
Change First also have a tonne of fantastic white papers and research available for free download on their website.
Over the last decade Lesleigh Ross has been leading project and change teams in complex delivery environments and transformation projects across public, private and not-for-profit sectors.
Leigh is highly skilled in industry best practice methodologies and frameworks which is demonstrated through her ability to deliver quality business outcomes across ‘green fields’ and recovery projects and programmes.
As a ‘digital native’ Leigh believes delivering innovation in business is only possible through collaborative project design where the business and technical teams work hand in hand. A geek in her own right Leigh is able to “degeek the geek” and facilitate effective engagement through all stages of project delivery.
Leigh is the current Queensland Lead for the Change Management Institute and a proud member of the Australian Institute of Project Management and the International Centre of Complex Project Management. She is active in her local chapters and national interest groups which are focused on improving the professionalism, diversity and inclusion within the project management community.