PCI Practitioner Program

People-Centred Implementation (PCI®) is an internationally recognised change management methodology developed by ChangeFirst.

PCI® is built around 6 Critical Success Factors that need to be addressed at both an organisational and local level to deliver effective change.

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Jon ClowJon Clow is a highly experienced change practitioner with over 30 years’ experience. Jon has used the Scorecard extensively as part of his Prosci Advanced Practitioner Certification (the first, and currently only, Australian based change practitioner to attain this level of certification) and uses it on all projects now as a fundamental tool in his…

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Agile Change Leadership Institute

In 2019 Lena Ross and Dr Jennifer Frahm launched the Agile Change Leadership Institute. Aside from the fact that it’s an Australian designed and delivered course, Lena and Jen have been driving international thought leadership around change management and the future of work. The Agile Change Leadership Certification is the only Australian certification that I’m…

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